Privacy Policy

Who we are

Our website address is: http://www.revival.fm

REVIVAL FM PRIVACY POLICY

Revival Radio Limited, trading as Revival FM, understands and respects the importance of your privacy and we are committed to safeguarding your personal information. In providing our service to you sometimes we must collect personal information – this Privacy Policy outlines how we treat your personal data connected to or collected from emails, website, social media platforms, telephone, post or verbally face to face.

What and how do we collect information?

We may collect all or some of the following information:

* Name and/or contact/address details including postal address, telephone number and email address.

* Debit/credit card payment details.

Information is collected to cater to your needs or act in your interest or instructions. Data may be collected when purchasing a product or service from us, in order to receive our e-newsletters and/or information by email, post or telephone, when you complete a survey or enter a competition, and when you communicate with a representative of Revival FM by email, website, social media platforms, telephone, post or verbally face to face.

What do we do with your information?

We will use your name, email and/or postal address and/or telephone number to communicate with you or manage your arrangements (including debit/credit card details to complete financial transactions with us).

For the purposes of financial transactions, we may have to disclose some or all of your information to the providers of the services involved in satisfying your request, order or arrangements. Some or all information may have to be shared or disclosed to third parties in relation to customer service, debit/credit card processing or marketing services that perform business functions on our behalf.

We may from time to time contact you with news and information about Revival FM or its partner or supporter organisations. We are not liable for any personal data lost in transmission either to or from us or any financial loss resulting from this, or information held by any third party who is conducting business functions on our behalf.

If you do not agree to the use of your data and information as set out above you should inform us as soon as possible by contacting us by email: admin@revival.fm or writing to us at: Revival FM, 9 Duncan McIntosh Road, Wardpark North Estate, CUMBERNAULD G88 0HH. Please note we may be unable to satisfy your requests, requirements or purchases should you object to the collection and/or use of some or all of your data. You may ask us to provide you with a copy of the information we have about you.

Opt-out policy

Recipients of our e-newsletters and/or any other correspondence can opt-out of receiving further communication from us at any time. This can be done either by clicking the unsubscribe link at the bottom of our e-newsletters or emailing us at: admin@revival.fm and telephoning the office on 01236 721110 or writing to us at: Revival FM, 9 Duncan McIntosh Road, Wardpark North Estate, CUMBERNAULD G88 0HH. Should you choose to opt-out of our communications, then your data will be deleted from our records within 28 days. Where we utilise the services of marketing and other organisations to perform business functions in order to process your requests and requirements, we will contact these organisations to delete your data within 28 days, although we cannot be held responsible for non compliance from third party organisations.

External links

Please note that our emails, e-newsletters, social media platforms and the Revival FM website may contain links to websites used and operated by third party organisations. This privacy statement covers communication and websites owned and controlled by us only.

Monitoring

To ensure that we carry out your instructions accurately and to help improve our service and in the interests of security, we may monitor and/or record incoming and outgoing telephone calls and/or customer transactions and activities on our website and social media pages.

Revival FM strive to treat your personal data with the utmost respect and professionalism at all times. We do not sell or pass your data onto third parties (partner or supporter organisations) for the purposes of their promotions or marketing.

Below we list details of our regulatory and licence requirements:

OSCR Charity Information

Revival Radio Ltd (trading as Revival FM) is registered as a charity in Scotland. Office of the Scottish Charity Regulator (OSCR) No. SCO24130. Registered charity from 4th October 1995.

Company Information

Revival Radio Limited (trading as Revival FM) is a company limited by guarantee and without shares. Registered in Scotland, company no. SC160801. Registered office: 9 Duncan McIntosh Road, Wardpark North Estate, CUMBERNAULD G68 0HH.

Ofcom broadcasting licence

Revival Radio Linited holds the Office of Communication (Ofcom) Community Radio Licence no. CR000020BA/1 to transmit on 100.8FM. The station provides a service with a Christian perspective for the people of Cumbernauld and surrounding parts of central Scotland.

Revival FM Contact Details

Office and studio: 9 Duncan McIntosh Road, Wardpark North Estate, CUMBERNAULD G88 0HH

Email: admin@revival.fm or telephone: 01236 721110

Information provided within this Privacy Policy and statement is correct as at 21 May 2018.